Patient Experience, Training, Facilitation, and Consulting

We help the best brands in the world, lead their industry in Patient Satisfaction. Book a Discovery call and get a FREE Book

The Best Patient Experience Training


Trusted by startups and Fortune 500 companies

logos white 1

Get an Exceptional Return on Your Patient Experience Training, and Consulting Investment

We have been serving some of the best brands in the world for over 30 years. In a recent “use case” we provided over a 10 Million Dollar return on our clients investment. We deliver the best Training, Consulting, and Coaching services guaranteed! Let’s set up a free discovery car so you can ask the tough questions.

Best in Class Live and Virtual Certification Training

Our proprietary instructional design system delivers the highest results and retention. Our programs are targeted to specific job functions, and all of our programs are customized to each organization. Our programs include: Patient Champion® Certificate (PCC), Certified Patient Relationship Advocate® (CPRA), and Certified Master of Patient Experience (CMPE)


Based on Research

Our Training Programs are Based on Research from Multiple Number One Bestselling Customer/Patient Experience Books Written by one of the Top “Global Customer Experience Gurus” in the World


We Serve some of the Best Brands in the World

We have the honor of serving some of the best brands in the world for over 40 years. We provide the freshest research, and the best value, guaranteed.

Our Market Leading Research Provides Exceptional Value

Our research is comprised of multiple number one bestselling books, and deep trend research. Our programs provide the following key benefits:

  • Training provided by one of the “Top 30 Global CX/PX Gurus” in the world
  • Live and Virtual Training
  • Our Certificate programs include Certified Patient Relationship Advocate® (CPRA), Certified Patient Experience Master™(CMPE), and Patient Champion® (PCC) Training


Fresh Research from Multiple Number one Bestselling Books